GLOBAL SHIPPING DELIVERY
FREE DELIVERY FOR ANY PURCHASES ABOVE USD 200
With globalization and digitalisation, you can now also choose to purchase from the comfort of your home anywhere in the world. We always try to minimize the cost involved but by having physical warehouses within nearby regions/continents and staffs assigned to manage the delivery process, our team tries to fulfil your purchases and keeping the delivery fee to a minimal cost.
For purchases above USD200, Viktor Alexander will absorb all delivery fees incurred Free of Charge to the customer using the regular postal services which can range between 7-14 days depending on your country’s postal system processing time.
Our guarantee is to ensure a smooth, fast delivery process that minimizes the waiting time till you received your purchases. In ensuring an expedited delivery process, we also provide OPTIONAL express delivery by independent logistics provider such as DHL, FedEX, UPS etc. that will incur higher delivery charges based on your location.
For purchases below USD200, we have attached a chart that highlights the cost of regular postal service delivery.
TRACKING
Upon shipping, our team will inform you via your provided email that the item has been shipped. Should you require further details, you would need to contact us and liaise with our customer sales representative which will assist in tracing the package or provide the tracking details for your further action within your own country.
OPTIONAL EXPRESS DELIVERY
Should you select our EXPRESS DELIVERY service, we will select the fastest service provider among a panel of international logistics provider which includes companies such as DHL, FedEX, UPS, SF Express etc. to ensure fastest possible delivery of your product the next business day upon completing your online order. Our team will also contact you to provide you with a tracking number upon shipment so you may monitor the shipment regularly should you prefer to.
We have attached a chart of cost of EXPRESS DELIVERY based on your region/continent:
TRACKING
Our team will send an email to your provided email to inform you the item has been shipped. We will also provide a link and tracking AWB number for you to trace the parcel via the specified logistics carrier.
